Refund Policy

Last updated: July 2026

Credit Packs (Starter, Pro, Power, Agency)

Credit packs are one-time purchases. Because credits can be used immediately after purchase, packs are non-refundable once any credit from that pack has been used. If you haven't used any credits from a pack, contact Support within 7 days of purchase for a refund.

Subscriptions (Professional, Studio)

Subscriptions renew automatically each billing period. You can cancel anytime from the Plans tab — cancellation takes effect at the end of your current billing period, and you'll keep access until then. We don't provide partial refunds for unused time in an active billing period, except where required by law.

Failed or Incorrect AI Results

AI-generated edits don't always turn out perfectly — this is a known limitation of current AI image models, not a service failure. If a specific generation clearly failed to run (e.g., a server error, not just a result you don't love), contact Support with the details and we'll look into crediting the affected generation.

Billing Errors

If you were charged incorrectly (duplicate charge, wrong amount), contact Support right away — legitimate billing errors are refunded in full.

How to Request a Refund

Open a Support ticket from the Support tab with your order details. We aim to respond within a few business days.